West Auckland Trust Services manage 42 licensed premises (both on and off licence) across West Auckland. Due to the non-responsiveness of our previous LCQ supplier, we moved our business to Chivalry Training Providers in June 2010. Since seeing the effectiveness of CTP’s training, in September 2010, we rolled out a programme of “mini LCQ” training sessions to 300 alcohol serving staff at WATS. This course has now become part of the Staff Induction Programme and we have four sessions booked for 2011. The flexibility and professionalism of CTP have led us to start discussions with CTP on rolling out a new training programme – customised health and safety courses

Martha Gibbons – HR Manager, West Auckland Trusts Services

I had the pleasure of doing my Refresher Forklift Course with Chivalry Training with Mr Steve Hutchison as my course instructor.

Having been in the industry 31 years both as a driver and a trainer, I must say the course was outstanding.

Things that stood out for me were;

  • Course Presentation
  • Instructors knowledge
  • Instructors being able to engage with course attendee’s
  • Instructors able to interpret course material to an attendee that had both reading and writing difficulties
  • Pre-op demonstration
  • End of course summary

This is possibly the best Refresher Course I have attended and I have done quite a few. I have no hesitation in recommending Chivalry Training Providers to others.

Thanks once again.

Dave Linton – Driver/Trainer, Pinnacle Corporation